I see a great deal of wealth managers in my working week. With every adviser firm I visit there is usually a lady or gentleman who is front of house and who greets me.
Continue readingDoes a “Juggerniche” Really Exist?
Is it truly possible to reengineer and realign a corporate mindset to operate in a digital environment that requires innovation and responsiveness to market dynamics at speed? INN8’s CEO, Mickey Gambale, takes a look.
Continue reading5 Habits of INN8’s CEO, Mickey Gambale
To become successful, you must first think successfully – a simple notion demonstrated by five simple, yet powerful thought habits practised daily by INN8’s CEO, Mickey Gamble.
Continue reading6 Steps for Building a Business That Delivers Great CX
CX is a lot more defined than client centricity. It allows a business to focus and mobilise teams better, which is why INN8 has chosen CX over client-centricity. Here’s how you can too.
Continue readingIf Client Centricity is Your Problem, Take to Customer Experience and Call Me in the Morning
In a business where client centricity is often a buzzword, how many times have you heard staff and management loosely use the term to suit their own needs and agendas?
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