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INN8’s Legal Information

INN8’s Disclaimer and Limitation of Liability

Although we take care to ensure that the content on this Website is true and accurate, we cannot be held responsible for any inadvertent inaccuracies in the information herein.

All information and content (collectively ‘information’) provided by us is general information about our products and services. You will need to refer to the product terms and conditions for complete information regarding each product. We do not guarantee the suitability or potential value of any information or particular investment source.

Any information disclosed on this Website should not be treated as professional, financial, tax, legal, investment or any other advice. You should consult your own appropriately licensed and professional advisers before relying on any information on this Website.

In the absence of a full needs analysis in respect of a particular investor, you understands that there may be limitations on the appropriateness of any information in this Website with regard to your unique objectives, financial situation, particular needs and risk tolerance.

We will endeavour to regularly update the factual material and information contained on our Website to ensure, as far as possible, the accuracy of such factual material and information. The use and reliance of this Website and the online services is entirely at your own risk as we cannot guarantee the correctness of the facts due to the constant change in industry regulations, laws and information. You assume full responsibility for any liability arising from your use of this site and your reliance on factual material and information which might be out-dated. Any factual material and information contained herein may change to reflect current industry standards.

Apart from any liability we cannot restrict by law, Liberty and its holding company, subsidiaries, affiliates, STANLIB Wealth as well as their shareholders, directors, agents, consultants or employees shall not be responsible for and disclaims against any loss or liability of any nature whatsoever which may be attributable directly, indirectly or consequentially to the use of the information provided or your inability to use this Website or the online services. This includes, without limitation, any direct, indirect, special, incidental, consequential or punitive damages, whether arising out of contract, statute, and delict or otherwise and regardless of whether we were expressly advised of the possibility of such loss or damage.

The factual content of the Website is provided without any express or implied warranty of any kind whatsoever. In particular, we do not warrant that it is appropriate or suitable for any particular purpose, that it is complete or free from inaccuracies, or that it or any hardware on which it is stored is virus-free.

In addition to the above, we will not be liable for:

  • Any interruption, malfunction, downtime or other failure of the Website or online services, our system, databases or any of its components, for whatever reason;
  • Any loss or damage arising from your investment decisions, purchases or disposal of goods and services, including financial instrument(s) or currency, from third parties, based on the information provided on this Website;
  • Any loss or damage with regard to customer data or other data directly or indirectly caused by malfunction of the INN8 system, third party systems, power failures, computer viruses or destructive code on our system or third-party systems; programming defects;
  • Unlawful access to or theft of data (even though we will take all reasonable steps as required by law to prevent access by unscrupulous persons); 
  • Any interruption, malfunction, downtime or other failure of goods or services provided by third parties, including, without limitation, third party systems such as the public switched telecommunication service providers, internet service providers, electricity suppliers or local authorities;
  • Any event over which we have no direct control.

Warranties by you

You hereby warrant that you have full legal capacity required to enter into a contractual relationship and that you will be bound by these terms and conditions. All minors must be assisted by their legal guardians when reading these conditions and entering into any contractual relationship. If you are unsure regarding your legal capacity to enter into agreements, contact someone who is able to provide you with this information before you continue using this Website.

You hereby warrant that all information provided by you to us via the Website and in writing will in all respects be accurate, current and complete.

You will fully disclose all material and relevant facts to us, a breach of which may lead to any contract or any transactions arising from such contract being rendered void or subject to cancellation.


You agree to indemnify us against all losses and expenses (including attorney and own client costs), resulting from any failure to adhere to these terms of use by you.

Dispute resolution

Subject to the relevant service terms, in the event of a dispute arising as a result of your use of the Website or on the interpretation of these conditions or on any matter which in terms of the conditions requires agreement by the parties (other than where an interdict is sought or urgent relief may be obtained from a court of competent jurisdiction), you agree the dispute will be submitted to and decided by arbitration.

Arbitration will be held with only the parties and their representatives present at the offices of the Arbitration Foundation of Southern Africa, Sandton, Gauteng, South Africa. The arbitration will be governed by the rules of the Arbitration Foundation in terms of South African law and will be heard by an arbitrator or arbitrators appointed by the foundation.

Either party will be entitled to have the award made by an order of court of competent jurisdiction. The parties will keep the evidence in the arbitration proceedings and any order made by any arbitrator confidential unless otherwise contemplated.

Governing law

The conditions will be governed and construed in accordance with the law of the Republic of South Africa.

Legal entities

Liberty Group Limited (“Liberty”) is a Registered Long-Term Insurer and an authorised Financial Services Provider in terms of the FAIS Act, with FSP number 2409. INN8 is owned and operated by Liberty.

Liberty Holdings Limited is the holding company of Liberty Group Limited and STANLIB Limited (of which STANLIB Wealth is a subsidiary).

STANLIB Wealth Management (Pty) Limited is an authorised Financial Services Provider in terms of the Financial Advisory and Intermediary Services Act 37 of 2002 (Licence No. 26/10/590).

INN8 is a trademark of STANLIB Wealth Management (Pty) Limited.

Address and contact details:

INN8 has the following offices situated in South Africa:

Liberty Centre                                                      Information Officer STANLIB                                            
1 Ameshoff Street                                               17 Melrose Boulevard                                                       
Braamfontein                                                        Melrose Arch                                                      
Johannesburg                                                       Johannesburg                                                                      
2001                                                                       2196

If you have any questions regarding this privacy notice or our privacy and security practices; wish to access, correct or update information which INN8 has collected about you; or exercise any of your other rights related to your personal information, please contact us by emailing: [email protected].

INN8 Offshore Investment Platform and Offshore Investment Account

In relation to the INN8 Offshore Investment Platform and the INN8 Offshore Investment Account and in addition to the above, INN8 is a registered business name of STANLIB Fund Managers Jersey Limited.

STANLIB Fund Managers Jersey Limited is a company incorporated in Jersey, regulated by the Jersey Financial Services Commission, with registration number 30487, and having its registered office and principal place of business at Standard Bank House, 47-49 La Motte Street, St Helier, Jersey, JE2 4SZ.

Where your investment is domiciled in Jersey, Channel Islands, the dispute resolution process will be subject to the Arbitration (Jersey) Law 1998.

INN8 has the following office situated in Jersey:

47-49 La Motte Street
St. Helier

Please contact us by emailing: [email protected].