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Tag: CX

6 Steps for Building a Business That Delivers Great CX

CX is a lot more defined than client centricity. It allows a business to focus and mobilise teams better, which is why INN8 has chosen CX over client-centricity. Here’s how you can too.

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business client centricity client eXperience CX Mickey Gambale

If Client Centricity is Your Problem, Take to Customer Experience and Call Me in the Morning

In a business where client centricity is often a buzzword, how many times have you heard staff and management loosely use the term to suit their own needs and agendas?

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business development client centricity client eXperience CX experience INN8 Mickey Gambale The Walker Group
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INN8 is a registered trademark of STANLIB Wealth Management (Pty) Limited, an authorised Financial Services Provider, with licence number 590 and registered office residing at 17 Melrose Boulevard, Melrose Arch, Johannesburg, 2196, South Africa; and a registered business name of STANLIB Fund Managers Jersey Limited, regulated by the Jersey Financial Services Commission, with registration number 30487 and registered office residing at Standard Bank House, 47-49 La Motte Street, St Helier, Jersey JE2 4SZ.
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